Ninebot KickScooter F25E Powered by Segway

Warranty / Reparation

Warranty

In the process of a complaint, we always look at the legal warranty that applies to the complaint you have made. This means that the article must do what you can expect in all reasonableness from the article. In addition, you are only entitled to warranty if the complaint is founded. The complaint is founded if it isn’t caused by:

– Damage caused by willful intent
– Incorrect use or negligent maintenance
– Normal wear and tear
– Damage caused by failure to observe the instructions for use or to observe them correctly

If your complaint is founded, we will refund the repair or replacement of the product. You and also we expect that an article is still good after a certain period of time and with normal use/maintenance. If this isn’t the situation, please contact us. Together we will try to find a good solution.

Warranty

BlueBird offers the purchaser a six-month warranty for the battery and a one-year warranty for the casing with the exception of tires. The warranty period starts on the day of delivery. For repairs or problems with the electric scooter, please contact our service partner Sertec360.

Repair

Please contact us when you need help. We can provide you with the assistance you need to help resolve your problem or schedule a repair when needed. Please have the serial number ready before contacting us.

* The serial number can be found under the product, on the original box or via the Ninebot App. The serial number looks like: N2G…

Contactnummer Nederland: +31 6 20 43 43 95
Mail: info@bluebirdstore.nl